Ir à oferta completa

GERMAN & FRENCH CONSUMER ENGAGEMENT QUALITY - LISBON

Descrição da oferta de emprego

Description: Hey there, future superstar!   Are you passionate about delivering top-notch customer experiences? Do you have a flair for training and a knack for quality assurance? If you're nodding your head, we want YOU on our team! We're seeking a dynamic and enthusiastic German Consumer Engagement Advisor to join our remote team in Portugal. What you'll do: Develop and implement standard training methodologies. Conduct training sessions for new employees and service staff to ensure quality procedures. Utilize the Learning Management System for training development and record accuracy. Maintain and monitor training materials to meet quality standards. Implement and oversee audit controls for HR Operations, ensuring QA feedback integration. Assist with Voice of Customer (VoC) surveys. Maintain quality documentation within the department. Participate in projects to enhance competency-based training and Development Sciences. Collaborate with stakeholders to address and improve training compliance and processes.  Requirements: Native/fluent German (mandatory) + Fluent French (mandatory). Knowledge in English. Previous knowledge on Consumer Handling. Experienced in leading, training and coaching teams.  Offer: Base salary: 1592€ Language Bonus: 450€ Hybrid work model - balance your time between our vibrant offices and the comfort of your home! Continuous learning and professional development opportunities A supportive, energetic, and fun team environment Engagement and wellbeing activities Flex Benefits - At NBS Lisbon you can chose what benefit is more suitable to you Make part of the Nestlé Club and get discount in several partners Free coffee (and good coffee) Company laptop and other equipment according to professional needs Medical Support available at the Office Free Shuttle E-learning courses and training program to get you where you aim to be Career progression and possibilities for International Career Direct contract with the client. 
Ir à oferta completa

Detalhes da oferta

Empresa
  • ADECCO RECURSOS HUMANOS
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 22/08/2024
Data de expiração
  • 20/11/2024
Customer service german (m,f) banking lisbon
Personalbüro u. herrmann

Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... ) 2 days off per week training: 10 days of training + 1 week of nesting (100% on site)worplace: parque das nacoes salary details:project......

Remote German Customer Support Agent in Lisbon
SpotOn Connections

Apply today and become part of our client's team in lisbon... our client, a multinational financial service corporation, is seeking a friendly and efficient german customer support agent to provide top-notch service to their clients... responsibilities: provide friendly and efficient service to customers......

CUSTOMER SERVICE GERMAN SUPPORT LINE LISBON
Gi Group

Candidates should obtain more information about our privacy and data management policy in ttps://pt... tasks: – to be the point of contact of the costumers through a variety of channels – e-mails, phone calls and chat; – verification of needs; – order and process management; – presentation of customized......

Customer Support French & English for Remote work Lisbon
Paco Recrutiment

Nie musisz mieć wcześniejszego doświadczenia - oferuj szkolenia! lokalizacja - biuro domowe na terenie dzielnicy lizbona solidny: biuro podróży i metawyszukiwarka należąca do airbnb, dostępna na stronie internetowej i aplikacji mobilnej... 2023! twoje: zadanie pomagają klientom: rezerwacje, wątpliwości......

Customer service german (m,f) banking
Personalbüro u. herrmann

€ + language adder german 450... start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience......

Customer service german (m,f) banking
Personalbüro u. herrmann

€ + language adder german 450... banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek......

Customer Support with French & English for Search Engine
Paco Recrutiment

” we are looking for french speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... respond appropriately to customer escalations and escalate issues and customers to higher......

Customer Support with German & English for Search Engine
Paco recrutiment

” we are looking for german speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... respond appropriately to customer escalations and escalate issues and customers to higher......

Customer Support with French and English Insurance Company
Paco recrutiment

We are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts 8... you don't need previous experience - we offer training ! location: oriente – lisbon company: the world's largest publicly traded property and......

German or Dutch Video Content Analyst
SpotOn Connections

Our client is looking for a german or dutch video content analyst to join their growing team in lisbon – portugal... day-to-day responsibilities: review user reports regarding website content analyze and identify content that is not in compliance with requirements and flag for action in a timely manner......