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GERMAN CUSTOMER SUPPORT AGENT FOR COMPANY IN PORTO, PORTUGAL

Porto de Mós - Leiria

Descrição da oferta de emprego

Description: Werden Sie Teil eines führenden europäischen Unternehmens für mobile Zahlungslösungen (mPOS), das den Zahlungsverkehr für kleine Unternehmen revolutioniert. Am Standort im malerischen Porto, Portugal, unterstützen Sie deutschsprachige Händler per Telefon, E-Mail und Chat und helfen ihnen, innovative Technologien zu nutzen, die Kartenzahlungen einfacher und zugänglicher machen.Ihre Aufgaben:Betreuung deutscher Kunden per Telefon, E-Mail, Chat und Social Media.Unterstützung von Händlern bei Fragen und Anliegen zu Produkten und Dienstleistungen.Optimierung der kundenbezogenen Prozesse zur Steigerung der Kundenzufriedenheit.Enge Zusammenarbeit mit anderen Abteilungen wie Vertrieb und Marketing. Requirements: Begeisterung für Technologie und sicherer Umgang mit Smartphone, Tablet und PC.Idealerweise Erfahrung im Kundenservice oder Callcenter.Hervorragende Deutschkenntnisse sowie gutes Englisch in Wort und Schrift.Kommunikationsstärke, Geduld und kundenfreundliches Auftreten.Lösungsorientierte und strukturierte Arbeitsweise, auch in stressigen Situationen. Offer: Attraktives Grundgehalt mit Bonusstruktur.Karrierechancen in einem internationalen Unternehmen.Moderne Büros in Porto.25 Urlaubstage, private Krankenversicherung und Wellnesspausen.Unterstützung bei der Umsiedlung (Flugkostenrückerstattung, Hotelunterkunft und Behördengänge).Essenszulage von 6 € pro Arbeitstag.Arbeitsbedingungen:Arbeitszeiten: Montag bis Sonntag zwischen 08:00 und 19:00 Uhr (max. bis 21:00 Uhr).Freie Tage: 2 rotierende Ruhetage.Arbeitszeit: 40 Stunden/Woche (Vollzeit).
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Detalhes da oferta

Empresa
  • Multilingual Jobs Worldwide
Localidade
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 02/12/2024
Data de expiração
  • 02/03/2025
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