Ir à oferta completa

FRENCH CUSTOMER SUPPORT IN PORTO

Porto de Mós - Leiria

Descrição da oferta de emprego

Position Overview.
As a Customer Support Specialist you will be the first point of contact for our customers helping them resolve their issues and answering their questions through various channels including phone email and chat.
You will work closely with other team members and departments to ensure our customers receive the best service possible.
Key Responsibilities.
Respond promptly and professionally to customer inquiries via phone email and live chat.
Provide accurate valid and comprehensive information to customers.
Troubleshoot and resolve product or service issues escalating to the appropriate team when necessary.
Guide customers through product features and functionalities to enhance their experience.
Collaborate with team members and other departments to provide seamless customer support.
Identify and communicate recurring customer issues to the product and development teams.
Stay uptodate with product knowledge company updates and industry trends to better assist customers.
Assist in training new team members and sharing best practices within the team.
Qualifications.
French Native English B2 level Excellent communication skills both written and verbal.
Strong problemsolving abilities and attention to detail.
What We Offer.
Competitive salary and benefits package.
Opportunities for professional growth and career advancement.
A supportive and collaborative work environment.
Remote Work.
No
Ir à oferta completa

Detalhes da oferta

Empresa
  • Cross Border Talents
Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 01/11/2024
Data de expiração
  • 30/01/2025
Customer service agent with french (M/F) - Porto
Eurofirms

At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......

French Customer Support Specialist
SpotOn Connections

Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how......

(Remote work) Customer Support with French & English
Paco recrutiment

Provide account and application support to customers namely with regards to software functionality... 2024 work from home in districts: castelo branco, leiria, santarem, portalegre, evoria, setubal, beja & faro online recruitment proces! the company: american film and entertainment studio, founded in......

Customer Support with French & English for Search Engine
Paco recrutiment

Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po francusku, którzy będą wspierać naszych klientów... odpowiednio reaguj na eskalacje klientów i eskaluj problemy oraz klientów na wyższe poziomy wsparcia zgodnie z definicją i udokumentowaniem odpowiadaj na przychodzące żądania klientów......

German speaking customer specialist (M/F) - Porto Hybrid
Eurofirms

We're selecting call center operator (m/f) for a company in the services sector located in porto... this position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service......

German Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Dutch Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

Customer Support Agent (m, f) Turkish
Personalbüro U. Herrmann

Requisitos do trabalho requirements:native/fluent in turkish, both oral and written... fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language......

Italian Customer Support Specialist
SpotOn Connections

Requisitos do trabalho you are fluent in italian and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner ideally, you would already have some......

Sales support (m,f) french or italian
Personalbüro u. herrmann

Customer service: deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds... customer satisfaction: aim for the highest customer satisfaction survey scores by actively updating customers on status and resolution progress... order management: log and follow......