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FRENCH CUSTOMER SERVICE REPRESENTATIVE

Descrição da oferta de emprego

Project Name.
Streaming Channel Title.
Customer Service Representative Language Requirement.
French C2 (European French accent required) and EnglishB2 Start Date.
20th November Location.
Lisbon Portugal Work Model.
Remote Schedule.
Rotative 40 hours per week Monday to Sunday between 7 am and 9 pm Days Off.
2 rotational days off per week Salary & Benefits.
Base Salary.
895 EUR per month (paid over 14 months) KPI Bonus.
100 EUR per month (paid over 12 months) Meal Allowance.
7.
EUR per day (net) Transport Allowance.
20 EUR per month Health Insurance.
Provided after 6 months of employment Relocation Package.
Not available.
Candidates must already reside in Portugal.
Job Responsibilities.
Be the first point of contact for viewers representing the brand with enthusiasm and professionalism.
Assist customers through various channels.
phone chat and email.
Provide support for account issues application use and technical troubleshooting.
Offer realtime assistance regarding software functionality system configurations and network settings.
Maintain accurate records of customer interactions including inquiries complaints and resolutions.
Preferred Qualifications.
Previous experience in customer service is a plus.
Strong communication skills and problemsolving abilities.
Remote Work.
No
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Detalhes da oferta

Empresa
  • Cross Border Talents
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 01/11/2024
Data de expiração
  • 30/01/2025
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