CZECH SPEAKING CUSTOMER SERVICE - BANKING - OFFICE BASED
Descrição da oferta de emprego
Support Bank Customers: Empower customers with the tools and information they need to manage their accounts and conduct banking transactions with ease and security.Provide Clear Product and Service Information: Clearly explain the bank's products and services, emphasizing benefits, features, and conditions to help customers make informed choices.Address Customer Inquiries and Clarify Doubts: Handle a wide range of questions and requests, delivering thorough responses and effective solutions for each situation.Represent the Brand Positively: Maintain a courteous, professional, and supportive demeanor in every interaction to build trust and ensure a favorable customer experience.Deliver Quality Service Across Rotating Shifts: Flexibly work rotating shifts to ensure 24/7 customer service availability, providing prompt assistance regardless of time.
Skills and Qualifications
Proficiency in Czech and at least b2 English for clear, effective communicationStrong customer service orientation with a focus on relationship-buildingAbility to work flexible hours and rotating shiftsProblem-solving skills and a proactive approach to customer needsKnowledge of banking products, services, and relevant procedures
Detalhes da oferta
- Recruitment Direct
- Em todo Portugal
- Indeterminado - Indeterminado
- 02/11/2024
- 31/01/2025
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