CUSTOMER SUPPORT WITH ITALIAN IN LISBON
Descrição da oferta de emprego
Handle incoming user requests via telephone, email, and chat.
Log call details into case management systems and provide responses and resolutions within SLA to customers.
Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress.
Deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds.
Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
What you need.
Fluency in Italian language (must be at least C2) Fluent in English language (at least B2) What you will gain.
Full time contract signed € gross Health Insurance 12 months contract Stable work and career progression; Investment in training and personal development;
Detalhes da oferta
- SmartRecruitments
- Indeterminado
- 09/11/2024
- 07/02/2025
Requisitos do trabalho you are fluent in italian and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner ideally, you would already have some......
Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... our expectations: eu citizenship or a residence permit in......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po francusku, którzy będą wspierać naszych klientów... odpowiednio reaguj na eskalacje klientów i eskaluj problemy oraz klientów na wyższe poziomy wsparcia zgodnie z definicją i udokumentowaniem odpowiadaj na przychodzące żądania klientów......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po holendersku, którzy będą wspierać naszych klientów... jej sztandarowym produktem jest wyszukiwarka, a deklarowaną misją jest „organizowanie światowych zasobów informacyjnych tak, aby były powszechnie dostępne i przydatne dla każdego”......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemiecku i angielsku, którzy będą wspierać naszych klientów (połączenia przychodzące, e-maile i czat) twoje zadania: odbieranie rozmów telefonicznych lub czatów od klientów chcących uzyskać różnego rodzaju informacje dotyczące ich polisy......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... professional career progression......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
