• Anunciar emprego
  • Registar CV
  • Entrar
Ir à oferta completa

CUSTOMER SUPPORT WITH DUTCH (LISBON / PORTUGAL)

Descrição da oferta de emprego

Description: Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in the world.You will be part of a multicultural team based in Lisbon, where you will provide outstanding multi-channel support to users of the service. You can see the details below and we would be happy to address any questions you might have.You will be handling Customers queries via phone, e-mail and chat identifying the client's problem and troubleshooting to find the solution. Requirements: At least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environmentGood communication skills, both verbal and oralExcellent native level written and spoken communication skills in the language of supportProactive attitude and strong team-spiritBe organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organismStrong attention to detail and a desire to deliver accurately, efficiently and to a high standardAbility to handle not only to handle customers emotions, but also being able to empathize with the client's caseOpenness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M / Monday to Sunday RESPONSIBILITIESYou will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunchProvide general and technical support to customers who use any of our client's paid productsEscalate complex problems according to defined procedures Offer: Pleasant and inspiring working atmosphereOpportunity to be part of a rapidly expanding global organization with irreproachable reputationProfessional development and clear career pathTraining & development opportunitiesCompetitive salary & relocation allowance*             *Relocation applicable only for international candidates joining us from abroad.
Ir à oferta completa

Detalhes da oferta

Empresa
  • Cognizant Technology Solutions
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Data de publicação
  • 14/11/2024
Data de expiração
  • 12/02/2025
Como detectar ofertas falsas
Customer Support with Dutch & English for Search Engine
Paco recrutiment

Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po holendersku, którzy będą wspierać naszych klientów... jej sztandarowym produktem jest wyszukiwarka, a deklarowaną misją jest „organizowanie światowych zasobów informacyjnych tak, aby były powszechnie dostępne i przydatne dla każdego”......

Dutch Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......

(Remote work) Customer Support with French & English
Paco recrutiment

Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... our expectations: eu citizenship or a residence permit in......

CUSTOMER SERVICE GERMAN SUPPORT LINE LISBON
Gi Group

You want be a customer service agent for one of the biggest technology multinationals in the world ? check the offer below... requisitos do trabalho requirements: – know your way around a computer; – focused and driven; – you enjoy working with people and are empathetic; – you are fluent in german; –......

Customer Support with French & English for Search Engine
Paco recrutiment

Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po francusku, którzy będą wspierać naszych klientów... odpowiednio reaguj na eskalacje klientów i eskaluj problemy oraz klientów na wyższe poziomy wsparcia zgodnie z definicją i udokumentowaniem odpowiadaj na przychodzące żądania klientów......

Customer Support with German & English for Insurance Company
Paco recrutiment

Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po niemiecku i angielsku, którzy będą wspierać naszych klientów (połączenia przychodzące, e-maile i czat) twoje zadania: odbieranie rozmów telefonicznych lub czatów od klientów chcących uzyskać różnego rodzaju informacje dotyczące ich polisy......

Sda with dutch & english (attractive bonus)
Fujitsu technology solutions, lda.

Approximately 156,000 fujitsu people support customers in more than 100 countries... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho requirements: mandatory proficiency......

SDA WITH DUTCH & ENGLISH (ATTRACTIVE BONUS)
Fujitsu Technology Solutions, Lda.

Approximately 156,000 fujitsu people support customers in more than 100 countries... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho requirements: mandatory proficiency......

SDA WITH DUTCH & ENGLISH (ATTRACTIVE BONUS)
Fujitsu Technology Solutions, Lda.

Approximately 156,000 fujitsu people support customers in more than 100 countries... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho mandatory proficiency in english......

German Customer Support - 5000€ signing bonus
SpotOn Connections

Our client is looking for a german customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......