CUSTOMER SUPPORT | TOURISM | ITALIAN | REF:
Descrição da oferta de emprego
If you are passionate about helping customers, have excellent communication skills, and are looking for a new opportunity, join our team! Responsibilities Provide customer support through chat, voice, and email, ensuring a high standard of service; Address customer inquiries regarding products and services; Manage complaints and deliver quick, effective solutions; Maintain accurate records of customer interactions in the internal system; Collaborate with other teams to resolve complex issues; Contribute to customer satisfaction and loyalty.
Requirements.
Minimum education.
High school diploma (12th grade or equivalent); Previous experience in call center or customer service roles (preferred); Excellent verbal and written communication skills in Italian (Native/C2); Proficiency in English (C1); Basic computer skills and ability to work with digital tools; Availability to work rotating shifts with rotating days off (27/7); Customer-focused mindset and strong problem-solving skills.
Benefits.
Stable work contract with competitive salary; Dynamic and multicultural work environment; Career development opportunities in a leading company; Convenient workplace location in Lisbon with easy access; Additional benefits, such as performance bonuses and incentives.
Working Hours.
Rotating shifts Days Off.
Rotating Location.
Lisbon If you are interested in this opportunity, please send us your updated resume and become part of our team!
Detalhes da oferta
- ManpowerGroup Portugal
- Indeterminado
- 07/01/2025
- 07/04/2025
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