CUSTOMER SUPPORT TOURISM ADVISOR (M/F)| ENGLISH| PORTO REF:
Descrição da oferta de emprego
We are an innovative company with a vision towards the future.
We are looking for motivated candidates who want to live this experience.
Join this journey with us.
MANPOWERGROUP, world leader in Human Resources services and specialist in Contact Center Management is recruiting Customer Support Assistants, fluent in English.
The Customer Support Consultant is the agent responsible for handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to our customers.
Main responsibilities.
· Handle all telephone calls in line with service standards and procedures; · Assist customers with specialist support and after sales service such as booking changes, purchasing additional services, and special requests; · Provide relevant information to customers in order to improve customer service and loyalty; · Respond to customer emails and chats in accordance with appropriate service level agreements; · Assist customers with their online bookings and other web enquiries; · Inform customers about web features and content; · Assist with internal support and training of new staff when required; · Participate in specific operational projects where required.
What we are looking for.
· Fluent in English; · Excellent verbal and written communication skills; · Very good knowledge of Microsoft Office package; · Experience in the travel industry, either in retail operations or in air tours/bookings, is considered a plus.
· Ability to organize and prioritize; · Ability to work flexibly to business needs and under pressure; · Ability to think outside the box and be open to new challenges; · Flexibility to attend supplier training and/or education events; What we offer.
· Multicultural environment; · Career progression possibility; · Dynamic team.
If you are the candidate we are looking for, send us your CV and join the team!
Detalhes da oferta
- ManpowerGroup Portugal
- Indeterminado
- 28/10/2024
- 26/01/2025
Give real-time, accurate information that empowers the customer to make decisions... as a turkish customer support advisor, you will:-assist clients via inbound calls, chat, or e-mail in the after-sales process by answering customers' inquiries and/or attending to potential requests......
” we are looking for french speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
” we are looking for german speaking employees for our team in lisbon to support our customers... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, social messaging channels (as assigned) ability to adapt the brand’s voice......
We are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts 8... policy changes requests, updating payment details make claims and cancel requests our expectations: eu citizenship or a residence permit in portugal......
Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... our expectations: eu citizenship or a residence permit in......
Firma: rozwiązanie na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobowymi... 30] umowa na okres 6 miesięcy z przedłużeniem procesy rekrutacyjne online konkurencyjne wynagrodzenie i system premiowy: 1100 € brutto x 14 miesięcy do 100 € premii za wyniki/miesiąc......
(40h tygodniowo) umowa o staż na czas nieokreślony z 3-miesięcznym okresem probnym proces rekrutacyjny online konkurencyjne wynagrodzenie i system premiowy: 890 € brutto x 14 miesięcy do 100 € premii za wyniki/miesiąc + premia złożoność 30 €/miesiąc dieta na wyżywienie 23 € netto dziennie ubezpieczenie......
Do naszego zespołu w lizbonie poszukujemy pracowników mówiących po francusku, którzy będą wspierać naszych klientów... jej sztandarowym produktem jest wyszukiwarka, a deklarowaną misją jest „organizowanie światowych zasobów informacyjnych tak, aby były powszechnie dostępne i przydatne dla każdego”......
Jej sztandarowym produktem jest wyszukiwarka, a deklarowaną misją jest „organizowanie światowych zasobów informacyjnych tak, aby były powszechnie dostępne i przydatne dla każdego”... nie musisz mieć wcześniejszego doświadczenia - oferujemy szkolenia! lokalizacja: wschód – lizbona firma: amerykańska firma......
