CUSTOMER SUPPORT TECHNICIAN - SPANISH SPEAKING
Descrição da oferta de emprego
Are you? O que vais fazer.
Integrado/a numa equipa dinâmica e multifacetada que tem como missão dar o devido suporte no pós-venda, as tuas funções focar-se-ão essencialmente na assistência e apoio técnico aos clientes, respondendo a pedidos de informação e suporte técnico aos nossos produtos.
Terás como responsabilidades.
• Atender e resolver dúvidas e problemas dos clientes, via telefone, e-mail e chat; • Utilizar sistemas de CRM para registar e acompanhar interações com clientes; • Usar ferramentas tecnológicas para melhorar o atendimento ao cliente e garantir a sua satisfação; • Fornecer documentação técnica clara aos clientes, garantindo que compreendem as soluções apresentadas; • Contribuir para um ambiente de trabalho positivo e colaborativo.
Detalhes da oferta
- Grupo JPM
- Indeterminado
- 25/10/2024
- 23/01/2025
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