CUSTOMER SUPPORT OR BACK-OFFICE (DUTCH SPEAKER)
Descrição da oferta de emprego
re you someone who wishes to live Portugal? Explore Lisbon? Then do not hesitate to join the team! Your responsibilities and impact as Customer Support/Back-Office will be.
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands Answering inquiries from customers by phone, e-mail and chat Identifying issues and provide solutions Ensuring high level of customer satisfaction Processing goods returns and refunds Providing ad-hoc support Being a team player and participate in the success of the team and project Skills, qualifications and interests you need to succeed in this role.
A native level of Dutch and at least a B2 level of English A high school degree Having a valid work permit for the specific country (required) Living in or willing to relocate to Portugal for an international career and life experience Being an attentive listener, comfortable and skillful at communicating with people Having a drive for excellence and professionalism Being a real team player and committed to your work Excitement about intercultural communication and the expatriate lifestyle Knowledge of the value and impact that a good customer experience can create What’s in it for you? Type of contract.
a long-term fixed term contract, renewable every year or even indefinite Working hours.
full time (40h/week) Different schedules depending on the project, 8 hours a day, rotational schedule or regular working hours Various model options.
on site, hybrid or remote projects Salary range.
EUR gross/month depending on project and relocation package For international candidates.
Relocation Package including accomodation and flight/travel tickets Help with paperwork, opening bank account, etc.
upon your arrival Health insurance after training Different add ons such as language lessons, cooking classes, sports activities, and social events organized by the company Real career opportunities in different career paths Your Future Company.
By working with the major global players in BPOs, you have the flexibility to choose between locations in Portugal or Greece or Spain, including trendy cities such as Lisbon, Porto, Athens, Barcelona or Valencia.
Regardless of your location, you can expect an international experience in and around your future workplace.
Every city has a vibrant and lively culture, a warm climate, welcoming locals, unique cuisine, an international community and plenty to discover.
Detalhes da oferta
- Blu Selection
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 27/12/2024
- 27/03/2025
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓professional career progression and support throughout your career development... ✓c2 level or fluent german or dutch ✓knowledge......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Requisitos do trabalho german or dutch or french c2english b2experience in customer support (preferable) outros dados de posição excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... salary paid in twelve or fourteen months... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire......
Customer service: deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds... customer satisfaction: aim for the highest customer satisfaction survey scores by actively updating customers on status and resolution progress... order management: log and follow......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓professional career progression and support throughout your career development... you will be the point of contact for inquiries......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Requisitos do trabalho experience in customer service, tech support, or a similar role (mandatory)... 2025 tasks provide exceptional customer service via chat, email, and phone... experience with website builders or content management systems is a plus... stay up to date with new client features and......
Requisitos do trabalho experience in customer service, tech support, or a similar role (mandatory)... 2025 tasks provide exceptional customer service via chat, email, and phone... experience with website builders or content management systems is a plus... stay up to date with new client features and......
Office in anjos (work from office)... requisitos do trabalho requirements: native/fluent in german or dutch, both oral and written... start: asap duties and responsibilities: review user reports regarding website content daily content compliance monitoring and corrective measures application make well-balanced......
