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CUSTOMER SUPPORT | FRENCH & ENGLISH [241-001377-1]

Lisboa - Lisboa

Descrição da oferta de emprego

Want to be part of an innovative company as a Customer Support?

We are looking for French and English speakers to join our client in Lisbon!

Responsabilities:
▶ Respond to incoming user requests on the platform
▶ Follow up on requests until resolution
▶ Escalate challenges encountered with clients to the assigned Performance Coach
▶ Train and proactively support clients in mastering the platform
▶ Proactively promote the platform innovations to clients

Profile:
Fluent in French and English
Minimum 1 year of experience in a similar role required
Proficiency in IT tools and various communication channels
Excellent interpersonal skills

Conditions:
✔ Permanent contract (40h/week)
✔ Monday to Friday (8:00 AM to 5:00 PM)
✔ Base Salary: 1400€
✔ Meal allowance: 7.23€/day
✔ Health Insurance
✔ Monthly transport pass reimbursement (40€)

Office: Saldanha




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Detalhes da oferta

Empresa
Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Remuneração
  • 1€ - 500€
Data de publicação
  • 23/12/2024
Data de expiração
  • 23/03/2025
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