CUSTOMER SUPPORT | FRENCH + ENGLISH
Descrição da oferta de emprego
Respond to incoming user requests on the platform Follow up on requests until resolution Escalate challenges encountered with clients to the assigned Performance Coach Train and proactively support clients in mastering the platform Proactively promote the platform innovations to clients Profile.
Fluent in French and English Minimum 1 year of experience in a similar role required Proficiency in IT tools and various communication channels Excellent interpersonal skills Conditions.
Permanent contract (40h/week) Monday to Friday (8.
AM to 5.
PM) Base Salary.
Meal allowance.
7.
/day Health Insurance Monthly transport pass reimbursement (40) Office.
Saldanha
Detalhes da oferta
- Adecco Recursos Humanos
- Indeterminado
- 05/12/2024
- 05/03/2025
Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... our expectations: eu citizenship or a residence permit in......
Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable and clear way to speak and express yourself you enjoy customer contact and know how......
Our commitment and involvement, together with constant technological innovation, has allowed us to position ourselves as one of the leading national human resources companies for an important company in the automobile sector, located in the area of maia, we are hiring an internship sales and administration......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Customer service: deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds... customer satisfaction: aim for the highest customer satisfaction survey scores by actively updating customers on status and resolution progress... order management: log and follow......
Approximately 156,000 fujitsu people support customers in more than 100 countries... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho mandatory proficiency in french......
Approximately 156,000 fujitsu people support customers in more than 100 countries... if you want to work alongside people with different ideas, in an inclusive business that will welcome you and support you, come and co-create the future at fujitsu... requisitos do trabalho requirements: mandatory proficiency......
Appropriately manage and escalate customer issues to higher support tiers... respond to inbound customer requests and document relevant case information... assist users with pre-sales inquiries, general questions, and technical support issues... tasks: responsibilities:handle technical customer contacts......
Fluent in english (at least b2 level)previous experience in customer support roles, ideally from contact centres is preferredpossess excellent writing and verbal communication skills to simplify technical language for non-technical users resourceful and stress resilient personality that can adapt and......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
