CUSTOMER SUPPORT ASSISTANT - ITALIAN SPEAKER
Descrição da oferta de emprego
If you are passionate about customer service and want to make a difference, this opportunity is for you! Responsabilities.
As a Customer Service Assistant, you will be responsible for providing excellent service to our customers, ensuring their questions are resolved, and their needs are met.
Provide fast and efficient responses to customer inquiries via phone, email, or chat.
Proactively resolve issues and complaints, always aiming for satisfactory solutions.
Collaborate with internal teams to ensure customers receive accurate and up-to-date information.
Qualifications.
Fluency in Italian (This is a must and disqualifying factor) and Portuguese Experience in customer service, support, or related areas (CRM).
Excellent verbal and written communication skills.
Ability to solve problems quickly and efficiently.
What we offer.
Be a key growth driver in a fast-growing startup.
A young, fast-paced, and dynamic work environment.
Career advancement opportunities and the chance to make a real impact.
Employee discounts, health insurance, gym access, and other benefits.
On-site position based in CACÉM (Near to Tagus Park) Monday to Friday, 9.
AM - 6.
PM
Detalhes da oferta
- Zumub (Combinação Pura, Lda.)
- Indeterminado
- 29/11/2024
- 27/02/2025
Requisitos do trabalho fluent italian speaker... customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... professional career progression......
Our client is looking to expand their team in lisbon, to deliver premium service to italian speaking customers... we are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction......
Customer service: deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds... customer satisfaction: aim for the highest customer satisfaction survey scores by actively updating customers on status and resolution progress... order management: log and follow......
Provide customer tech support via phone and email, serving as the client's first point of contact... use three different software programs during the support process... start: asaptasks: offer first-class tech support to clients after sales for various domestic appliance brands......
Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... this project is a support line for one of these services - the best-loved video streaming website in the world... you will be part of a multicultural team based in lisbon, where you will provide outstanding......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓professional career progression and support throughout your career development... build a sustainable and mutually beneficial......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓professional career progression and support throughout your career development... build a sustainable and mutually beneficial......
If you're passionate about customer support, content moderation, and providing top-notch customer care, this opportunity is perfect for you! responsibilities: ️ reviewing video content to identify actionable and policy-violating material deleting and blocking inappropriate content filtering, organizing......
We are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction and loyalty... requisitos do trabalho you are fluent in french and english (written & spoken) and have an understandable......
