CUSTOMER SUCCESS ACCOUNT MANAGER - CLOUD & M365 - PORTUGUESE SPEAKER
Descrição da oferta de emprego
Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
he Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
uilds customer, partner, and internal stakeholder engagement models.
Identifies, navigates, communicates, and influences key customer technical and business stakeholders at different levels.
Gathers information on the business and Information Technology objectives for customer organizations to identify customer priorities and map them to appropriate solutions.
Understands, identifies, and aligns Microsoft solutions, and technical capabilities.
Initiates conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account.
Delivers on program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical and business stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success.
Identifies actual and potential blockers to consumption through data analysis and feedback from customers.
his role is flexible in that you can work up to 100% from home.
icrosoft's mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 03/12/2024
- 03/03/2025
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