CUSTOMER SERVICE REPRESENTATIVE FOR SPOTIFY &#; FRENCH SPEAKER
Descrição da oferta de emprego
Are you ready for the challenge? We need those who have what it takes to live their ambitions and drive true impact in their work.
Those willing to play their part in embracing a world of possibilities.
Our client Spotify is a digital music streaming platform that gives its users access to millions of songs, podcasts and videos from artists all over the world.
What you'll do Provide first level support to unmanaged advertisers placing ads via Ad Studio,customer contact via voice, e-mail and chat; Manage all queries, requests and feedback received via chat to ensure a timely resolution and an overall positive client experience; Identify sales opportunities that can either be passed onto our sales; Leverage internal systems to log issues and escalate technical queries to our internal support teams; Identify fraudulent activity and take action to mitigate risk; Assist with general billing queries and process refunds for eligible advertisers.
What you'll need Fluent level of written and verbal communication skills in French; Good level of written and verbal communication skills in English &#; B2 Level (mandatory); Good communication skills and ability to provide world class service to new and returning customers; Strong web-based navigation skills; Flexible and quick learner, able to adapt continuously; Experience with Salesforce case management is a plus.
Benefits International career in a multicultural environment; Training and familiarization phase; Good reference for future career; Leadership opportunities; Challenging work as a Sales Representative for Spotify; Opportunity to grow in a multinational company; Accommodation in a Teleperformance apartment; Refund of initial flight expenses; Free annual flight to the homeland; Health Insurance since day one in the company; Free Portuguese language courses, surfing, soft trekking and much more.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 04/11/2024
- 02/02/2025
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... job types: full-time, permanent......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓competitive salary package for entry-level (includes transportation allowance and work-from-home allowance, if applicable)......
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
Come work for an amazing international company! if you enjoy helping others, utilizing your communications skills and gain international experience, this is the opportunity for you... an amazing career and and the opportunity to work in a fast paced and dynamic, and multinational environment are waiting......
” we are looking for french speaking employees for our team in lisbon to support our customers... its flagship product is their search engine, and its declared mission - 'to organize the world's information resources so that they become widely available and useful for everyone... project starts 15......
We might share your cv details directly with our client for the purpose of recruitment... are you looking for an exciting opportunity to work in sunny portugal? are you passionate about online advertising and new technology and would you like to join one of the leading companies worldwide? join a leading......
Requisitos do trabalho profile:french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
Ich serwis internetowy jest rozwijany... nie musisz mieć wcześniejszego doświadczenia - oferuj szkolenia! lokalizacja - biuro domowe na terenie dzielnicy lizbona solidny: biuro podróży i metawyszukiwarka należąca do airbnb, dostępna na stronie internetowej i aplikacji mobilnej......
