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CUSTOMER SERVICE GERMAN (M,F) BANKING: WELCOME BONUS!

Porto - Porto

Descrição da oferta de emprego

Start.
asap next start.
23rd January Contact.
---@--- Role.
As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks.
Job Description.
You will be a single point of contact for the bank's clients for different types of inquiries You are able to manage all different types of inquiries generated via inbound activities such as chat and email.
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience Provision of information on product parameters/conditions and ongoing marketing campaigns, branch organization and services Sales-oriented presentation of the product range Support of central marketing campaigns Order assignment forwarding by e-mail to consultants, branches and departments in the private and business customer segment Making appointments Final processing of inquiries, by sending forms, ordering duplicates or income statements, PIN/TAN orders for online banking Benefits.
Working Hours.
Fixed schedule between 8am and 5pm (Mon – Fri), in the future possibility of rotative schedules between 7am and 10pm 2 days off per week (Saturday & Sunday) Training.
2 weeks of training + 1 week of nesting (100% on site) Salary details.
Project LOB Base Salary € + Language adder German € + Skill adder € Performance bonus * (up to) + Meal allowance €.- Relocation package.
700 EUR / flight and 1 month accommodation in a hotel Contact.
---@--- https://www.
et-empregos.
om//customer-service-german-m-f-banking-welcome-bonus/
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Detalhes da oferta

Empresa
  • Personalbüro U. Herrmann
Localidade
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 06/01/2025
Data de expiração
  • 06/04/2025
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