CUSTOMER SERVICE FOR MEDICAL DEVICE COMPANY (GERMAN SPEAKER)

Description: You are interested in medicine?You would like to help people with a disease?Work for a medical device company, that wants to make the life of people with diabetes easier.Are you looking for a new experience to grow personally and professionally? – Be part of an international team in the amazing Lisbon!Your responsibilities and impact as a Customer Service Agent will be:Taking care of inquiries from customers all about the Omnipod-Product, an Insulin Management SystemFrom responding to inbound calls, being responsible for orders, coordinating product shipment to customersProviding support and direction to customers, resolve their issues in a timely and empathetic mannerEncouraging customers?'? compliance with product utilization Requirements: Skills, experiences and interests you need to succeed in this role:A native level of German and a good level of EnglishEnthusiasm about medicine and affinity for providing helpKnowledge of the value and impact that a good customer experience can create Being an attentive listener, comfortable and skillful at communicating with people Being energetic, innovative, and working proactively at a fast paceExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to Portugal for an international career and life experience Having a valid Portuguese work permit (required) Offer: What's in it for you:Type of contract: yearly or 6-month contract, renewableWorking hours: full time (40h/week) on rotating shifts (nightshifts included, schedule 24/7)Salary conditions (*) – 2 options:Including free accommodation (shared flat, all bills included): 1.230€ gross/monthExcluding accommodation: 1.612€ gross/monthFor international candidates:Reimbursement of your initial flight expenses after contract signingAirport pick upYearly two-way flight ticket back to your home country (within the     EU)Help with paperwork, opening bank account, etc. upon your arrivalFree Portuguese lessons, cooking classes, sports activities and social events organized by the companyReal career opportunities in different career paths(*) Compensation during the training period if successful (5 days): 90% of regular wagesYour Future Company:Located in Lisbon, you will find a company that takes care of you from your career development, language skills, and accommodation to your social integration. Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Are you ready to be an added value to their international team including talents from more than 80 nationalities all over the world? Because they are looking for you!What should you expect from living in Lisbon?A colorful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous café cultureFriendly people, good vibes, and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environment