CUSTOMER SERVICE FOR HOLIDAY PLATFORM (GERMAN SPEAKER)
Descrição da oferta de emprego
As a Customer Service Representative, you'll handle inquiries, provide expert advice, and resolve issues efficiently.
Your excellent communication skills will ensure our customers enjoy a seamless booking process.
Be part of a company that values excellence and customer satisfaction! Your responsibilities and impact working as a Holiday Consultant for Customer Service for Holiday Platform.
Providing accurate and detailed information about the company's holiday offers.
Managing and responding to customer requests through phone and email.
Assisting customers with managing their bookings, queries and requests.
Ensuring excellent customer satisfaction by exceeding customer expectations Skills, qualifications and interests you need to succeed in this role.
Native-level proficiency in German and a minimum C1 level of English A valid Portuguese work permit (required) Living in or willing to relocate to Lisbon for an international career and life experience Flexibility and ability to adapt to changes with a positive mindset Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract.
Unfixed term contract, 30 days probation period Working hours.
full time (40h/week) Monday- Sunday Salary conditions.
€ gross/month + 300 € loyalty bonus every 3 months + € signings bonus + performance bonus 120 € from 4th full month Health insurance is provided from the beginning Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates.
Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket) Up to 360 € for accommodation/ months for the first 3 months (reimbursed during 3 months) Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 19/11/2024
- 17/02/2025
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