CUSTOMER SERVICE FOR COFFEE BRAND (FRENCH SPEAKER)
Descrição da oferta de emprego
Your responsibilities as a Customer Service agent will include.
Managing inbound and outbound communications via phone, email, and chat to assist customers with their inquiries and needs.
Providing solutions through First Contact Resolution to minimize escalations or follow-ups.
Representing the brand with enthusiasm and in-depth knowledge of its products and services.
What you’ll bring to the role.
Language skills.
Native-level French and a minimum B2 level in English.
Strong interpersonal and communication skills with the ability to adapt to diverse customer needs.
Previous experience in customer service, sales, or a similar role (preferred but not required).
A proactive, detail-oriented mindset with a focus on delivering customer satisfaction.
Compensation.
With accommodation (shared flat with all bills included).
€ gross/month.
Without accommodation.
€ gross/month.
Reimbursement for your flight to Lisbon (after 9 months).
A yearly round-trip flight to visit family and friends (within Europe).
Airport pick-up upon arrival to make your transition smoother.
Free Portuguese lessons (because learning a new language is always fun!).
Access to social events, cooking classes, and sports activities to help you feel at home.
Assistance with opening a bank account, setting up essential paperwork, and navigating your new life abroad.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 19/03/2025
- 17/06/2025
Requisitos do trabalho and for a service that the customer won't forget, you need: - six months of relevant experience (prefered); - strong computer navigation skills and pc knowledge (you don’t need to be a pc nerd, don’t worry); - ability to effectively communicate, both written and verbally; - attention......
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