CUSTOMER SERVICE &#; DELIVERY APP &#; ITALIAN SPEAKER

What you can expect Does food drive your life? Are you looking for a promising career as a Customer Service for a Food Delivery App? Then, this is your opportunity! Work with an innovative company that is transforming the food delivery industry around the world! We are looking for someone with excellent communication and problem-solving skills, in order to provide a quality customer support.
As part of our team, you will find adequate solutions and provide support in several cases, guaranteeing the best service possible.
Also, you will have the opportunity to work closely in a fast moving environment, for a well-known brand! Don’t miss this opportunity to build a successful career in one of the best companies to work in Portugal! Whoever you are.
Whatever you do.
Wherever you’re from.
Here you will feel welcome.
We love to collaborate with each other.
We solve our customers challenging problems.
Build your career, be yourself and live your ambitions! Our Client Our client is an American multinational company with an innovative food delivery platform.
It enables an easy way to get the food you love delivered.
Through its app, you will be connected to the best restaurants and able to enjoy your favorite meal wherever you are.
What you'll do As a Customer Service for a Food Delivery App, you&#;ll do customer support to riders, partner drivers, restaurants, eaters, couriers; Assist, by phone, email or chat, any of the customer’s questions and concerns regarding the service; Ensure customer satisfaction, by presenting creative solutions to their issues; Guarantee a positive service experience through verbal communication; Provide recommendations to engage with customers&#; needs.
What you'll need Native Italian speaker; Good level of English (minimum B2); As a Customer Service for a Food Delivery App, you&#;ll need experience in customer service (preferred); Excellent communication and good argumentation skills; Problem-solver; Ability to control and drive direction of call with customers in several situations; Capacity to build and maintain positive relationships with customers.
Benefits An international career in a multicultural environment; Stable work as a Customer Service for a Food Delivery App and career progression; Meritocratic environment; Employees empowerment and value; Training and familiarization phase; Opportunity to grow in a multinational company; Accommodation in a Teleperformance apartment; Refund of initial flight expenses; Annual flight to the homeland; Private health insurance; Free language courses, surfing, soft trekking and much more.
Teleperformance Portugal Teleperformance Portugal is one of the 25 best companies to work for in Europe.
This recognition was assigned by Great Place to Work® Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than employees, from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team.
Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market.
Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.