CUSTOMER SERVICE ASSISTANT
Descrição da oferta de emprego
- Dar suporte a cliente empresarial, por e-mail, contacto telefónico e outros meios privilegiados pelo nosso cliente; - Garantir tratamento e suporte técnico básico; - Garantir faturação e processos administrativos inerentes; - Garantir suporte às várias equipas de forma a garantir resposta de qualidade e em tempo útil ao cliente; - Garantir suporte em atividades internas da empresa; Competências para o desempenho da função.
- Conhecimento e proficiência em WHMCS; - Rápida capacidade de adaptação; - Resiliência; - Conhecimento de inglês falado e escrito (nível de proficiência desejado superior a 4); - Conhecimento e proficiência em Excel; - Organização; - Trabalho em equipa; - Flexibilidade; - Gosto por aprender; - Motivação por objetivos; O que esperamos de ti.
- Vontade de pertencer a uma equipa dinâmica, gosto de fazer bem e que prima pela qualidade na relação com os clientes e fornecedores e colegas.
O que podes esperar de nós.
- Um ambiente descontraído e informal, exigente e inovador!
Detalhes da oferta
- Goweb, Lda
- Indeterminado
- 22/08/2024
- 20/11/2024
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......
Banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
The ideal candidate must have 12 months of customer service experience, excellent communication skills in hebrew, and the ability to handle customer emotions... responsibilities include handling customer queries and providing technical support... join a multicultural team and advance your career as a......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓type of contract: non-fixed term employment contract(permanent contract) job type: full time ✓salary: up to 1,645euros monthly(excluding......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓c2 level or fluent german or dutch ✓knowledge of english level c1 (to ensure you are up to date with training and communication......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ✓ensure an exceptional customer relationship and customer experience throughout the entire customer journey... 00euros monthly(excluding performance bonus and/or other benefits like meal......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ambitious to engage with other team members and share experiences......