Ir à oferta completa

CUSTOMER INSIGHTS ANALYST

Descrição da oferta de emprego

Were Hiring Customer Insights Analyst! Location Porto Type Hybrid Your Key Responsibilities Analyse Customer Data Extract, analyse, and interpret customer data from various sources (e.
., CRM systems, data platforms) to uncover trends and behaviours that drive personalised, multi-channel engagement strategies.
Develop Customer Segmentations Create and manage detailed audience segments based on customer behaviour, ensuring precise targeting for marketing campaigns.
Support Marketing Automation Design and implement data-driven marketing automation strategies, including segmentation, lead scoring, and tailored campaigns to maximise engagement and conversions.
Build Insightful Dashboards Develop and maintain dashboards and reports with data visualisation tools to provide actionable insights on customer engagement, campaign performance, and marketing efficiency.
Optimise Campaigns Monitor marketing program performance, present findings to stakeholders, and provide impactful recommendations to drive results.
hat Were Looking For Education Bachelors or Masters degree in marketing, business, or equivalent experience.
Experience At least 3 years in a customer insights, analysis, or data modelling role.
Technical Skills Proficiency in tools like SQL, Databricks, SAS, Alteryx, Python, Excel, and visualisation tools like PowerBI, Tableau, or Spotfire.
Analytical Mindset Strong ability to interpret complex data sets and translate insights into actionable strategies.
Communication Exceptional skills in creating clear, concise reports and presentations for diverse audiences.
Team Spirit Ability to collaborate effectively in multidisciplinary and international teams.
Ir à oferta completa

Detalhes da oferta

Empresa
  • Adecco Recruitment
Localidade
  • Em todo Portugal
Endereço
  • Indeterminado - Indeterminado
Tipo de Contrato
  • Indeterminado
Data de publicação
  • 23/12/2024
Data de expiração
  • 23/03/2025
Customer service agent with french (M/F) - Porto
Eurofirms

At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......

German speaking customer specialist (M/F) - Porto Hybrid
Eurofirms

This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......

Customer service agents (m,f) german cryptocurrency
Personalbüro u. herrmann

From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......

Customer service german (m,f) banking
Personalbüro u. herrmann

Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives......

Hebrew customer service agent
Spoton connections

Responsibilities include handling customer queries and providing technical support... the ideal candidate must have 12 months of customer service experience, excellent communication skills in hebrew, and the ability to handle customer emotions... join a multicultural team and advance your career as a......

Customer service german (m,f) banking
Personalbüro u. herrmann

Banking project: german on-site start: 13 th december or laterrole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......

Customer service representative ( german speaker)
Cluster osl

Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... you will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates......

Customer Support Agent (m, f) Turkish
Personalbüro U. Herrmann

Communicate with customers using various channels (telephone, email and chat)ensure customer satisfaction and provide professional customer supporthandle customer complaints, provide appropriate solutions and alternatives within the time limits and followidentify the issue the client is facing, troubleshoot......

Customer service representative ( german or dutch speaker)
Cluster osl

Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... you will be the point of contact for inquiries related to the pre- or post-delivery of an order (payment inquiries, delivery dates......

Customer service representative( italian speaker)
Cluster osl

Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... job types: full-time, permanent (probation period of 6 months) start date:......