CUSTOMER DEVELOPMENT MANAGER/ECOMMERCE JOB DETAILS
Descrição da oferta de emprego
Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet.
Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals.
Together, let's build a brighter, healthier future for all.
Job summary.
The E-Commerce Customer Development Manager is responsible for the development and execution of people centric engagement with customers to drive the business and build a mutually helpful partnership with the retailers.
Job Responsibilities.
Build relationships with retailer marketing organization to unlock new opportunities for growth and partnership Analyse various data in order to deliver data driven strategies in top performance and achieve KPIs Ensure robust plans to drive category / trade business plan across the set channels and develop promotional strategy and drive execution Leverage digital to drive demand & purchase Leverage innovations in an exciting, personalized and differentiated way via using available customer tools.
Review 6P&A scorecard and recommend & execute actions for higher results Estimate and execute yearly traffic distribution, CR, marketing spending and channel performance for eCommerce retailers Be partner and coordinate digital marketing activities with agencies to ensure to optimize traffic driving initiatives for eCommerce retailers Coordinate partner relationships with technology platforms for mutual business opportunities As an integral member of an expert and dynamic team, you will work with various internal teams including.
consumer marketing, retail marketing, key accounts, supply, packaging as well as customers to drive commercial strategy Required Qualification.
Bachelor's Degree, preferably in Economics, Management, Engineering and similar Minimum 5 years of proven experience in the MNC or FMCG industry Disclaimer - Interested candidates are requested to upload their resumes drafted in English language only.
#LI-PP2 Our Commitment to Diversity, Equity & Inclusion Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities.
Please complete this request form should you require accommodation.
#LI-Hybrid
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 05/01/2025
- 05/04/2025
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
This position provides customer service support and resolution of routine problems regarding client's product or services... job description: interfaces with customers via inbound calls, outbound calls, or through the internet depending upon client requirements... the selected person will carry out the......
Your next job, without boundaries! we are offering a great work experience in lisbon, portugal for a role as a multilingual customer advisor( german, dutch, french, italian, russian, turkish, spanish) why a customer advisor role is great for your professional and personal development: live in lisbon......
Start: asap banking project: german on-siterole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou are able to manage all different......
Banking project: german on-site start: 13 th december or laterrole: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou are able......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓professional career progression and support throughout your career development... ✓type of contract: non-fixed term employment......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓professional career progression and support throughout your career development... ✓type of contract: non-fixed term employment......
Customer satisfaction orientation and proactivity... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... professional career progression and support throughout your career development......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... job description:you will be a single point of contact for the bank's clients for different types of inquiriesyou are able to manage......
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to improve the overall customer experience... tasks:as customer service agent (m/f/d) for german + english you will support clients from one of the greatest......