CUSTOMER CARE
Descrição da oferta de emprego
What makes us such a unique place to work Its the exciting combination of rapid growth and an international innovative environment! This dynamic atmosphere creates countless opportunities for individuals like YOU those with an entrepreneurial spirit eager to make a meaningful impact in the world.
Our delivery model is built on a culture of exceptional customer satisfaction consistently fostering strong relationships driving cost reductions and delivering outstanding business results.
Are you ready to become a changemaker This is your opportunity to join a thriving success story! What Youll Do.
As part of our team youll provide toptier CX Customer (backoffice) support for a leading streaming video platform with channels including Dual Chat and email.
Office Location.
is Rocha do Conde de bidosLisboa Portugal Key Responsibilities.
Offer expert customer support focused on monetization Stay updated on client policies and guidelines Assist with account and settings management Manage policy safety and copyright concerns Skills You Bring.
Nativelevel proficiency in German Excellent English communication skills Ability to multitask effectively High stress resilience Clear and effective verbal and written communication Proactive mindset and strong team spirit Highly organized able to manage time and tasks efficiently Quick learner adaptable to new processes and environments Strong attention to detail and commitment to highquality efficient delivery Solid research skills Why Choose Us Join one of the largest and fastestgrowing IT services providers worldwide Ongoing support and investment in your training and development Competitive salary and benefits package Opportunities to work with leading global companies Good to Have.
Experience in customer service particularly with dual chat Familiarity with BPO KPIs such as CSAT NPS and SLAs What You Can Expect.
Weekly work schedule from 9am6pm A dynamic fastpaced environment A chance to grow with a rapidly expanding global organization 8 weeks of training plus 1 additional month of support Clear career development path with professional growth opportunities Discounted memberships and access to various gyms across Portugal A wide range of corporate discounts through our partnerships Private health insurance from day one Free fruit coffee tea and water plus much more! Our Community.
We are a highly talented and supportive team fostering a collaborative and inclusive environment where everyone can thrive.
Were a global community of over associates.
We dont just dream of a better world we actively create it.
We take care of our people clients communities and the planet by doing whats right.
Join us and build the career youve always dreamed of!
Detalhes da oferta
- Cross Border Talents
- Em todo Portugal
- Indeterminado - Indeterminado
- 16/04/2025
- 15/07/2025
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