CUSTOMER CARE

Customer Care with Website Studio (German Language) EUR Welcome Bonus Unleash Your Potential with a Transformative Career Are you ready to take the next exciting step in your career As a global leader in technology and services we empower some of the worlds most innovative brands.
With our integrated solutions we help everyday brands thrive in over 70 countries.
Were thrilled to be recognized year after year with awards like Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture.
If youre passionate about growth and want to make an impact join us as a Customer Service Representative in Lisbon Portugal (OnSite).
In this role youll be instrumental in meeting performance goals and ensuring that we consistently exceed client expectations with operational excellence in quality efficiency and customer experience.
Were passionate about supporting businesses bloggers and creatives in building their websites growing their brands and achieving success online.
Endless Career Growth and Development Were dedicated to your success offering comprehensive training cuttingedge technology and ongoing support to help you thrive.
Youll have real opportunities for career and personal growth.
With 80 of our managers and leaders promoted from within were committed to helping you achieve your career goals.
We provide a range of FREE Learning and Leadership Development programs to guide you every step of the way.
Office Location.
Av.
MediterrneoLisboa Portugal What You Will Do in This Role As a Customer Service Representative you will.
Deliver outstanding customer service via chat email and phone offering expert guidance and solutions.
Assist users in troubleshooting platform issues ensuring their needs are met with care and efficiency.
Educate users on the platforms features helping them maximize their websites potential.
Collaborate with product and development teams to resolve complex technical challenges.
Stay informed on new program features and updates to provide the most accurate support.
Collect and share user feedback to continuously improve the customer experience.
What Were Looking for Were a perfect match if you.
Are proficient in German (written and spoken) and fluent in English (B2 level).
Have experience in customer service tech support or a similar role.
Possess strong communication skills both verbal and written.
Are techsavvy and eager to learn new software and tools.
Have exceptional problemsolving skills and patience with users.
Bonus.
Experience with website builders or content management systems.
Even if you dont meet every single requirement we encourage you to apply! Were committed to finding the right fit for you whether its this role or another opportunity.
Whats In It for You Heres what you can expect from this role.
Fulltime indefinite contracts (negotiable based on your experience and our clients needs).
A generous EUR Welcome Bonus.
A competitive salary and performancebased bonuses.
A prime location in Lisbon Portugal.
Comprehensive paid training on the company and your project.
Career development programs specialized courses and language classes.
Be Your Best Self! If youre ready to embrace your next big career opportunity wed love to hear from you.
Apply today and discover why over talented individuals around the world choose us as their employer of choice.
Were an EqualOpportunity Employer Were united as one team one company globally.
Were dedicated to equal employment opportunities for all candidates providing a work environment free from discrimination and harassment.
Our recruitment practices are based on business needs job requirements and professional qualifications without regard to race age gender identity sexual orientation religion ethnicity family or parental status national origin disability or any other protected status under applicable laws.