CUSTOMER ADVISOR IN LISBON (FRENCH SPEAKER)
Descrição da oferta de emprego
Being well informed about the industry and the company’s operation you will be working for Providing the best possible answers and solutions by phone, e-mails or social networks to concerns and requests from our client’s customers Remaining calm and clear facing customers’ concerns Being able to lead customers to the appropriate service if you are not able to provide a satisfying answer Skills, qualifications and interests you need to succeed in this role.
Our client is looking for someone who will suit with the company’s values and vibe but mainly, our client is interested in a candidate who will have.
A native level of French and a great level of English An interest for Customer Service Good written and verbal communication A friendly and careful personality An open-minded point of view to other languages and nationalities What’s in it for you ? Type of Contract.
A fixed-term contract that is renewable every year.
Working Hours.
Full time on rotating shifts (depending on the project).
Training.
Have a kick-start your career with the intensive training that the company offers to their new employees.
Salary conditions (*) – 2 options.
Including free accommodation (shared flat, all bills included).
€ gross/month Without accommodation.
€ gross/month Relocation Package for International Candidates Reimbursement of your initial flight expenses after 9 months Airport pick-up Yearly two-way flight ticket back to your home country (within the EU) Help with paperwork, opening a bank account, etc.
upon your arrival Private health insurance after signature of contract which is extra to the standard insurance.
Free Portuguese lessons, cooking classes, sports activities and social events organized by the company.
Portuguese public holidays and 22 days of paid holidays.
Your future company.
If you are looking for working within a dynamic and large company in Europe, our client’s company will suit you.
Indeed, right in Lisbon, you will be able to develop new skills in a multicultural environment in the heart of a satisfying and friendly workplace.
Our client is known for providing excellent Customer Service Solutions all over the world and for that, they are looking for enthusiastic candidates to be part of their international team.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 28/10/2024
- 26/01/2025
Your next job, without boundaries! we are offering a great work experience in lisbon, portugal for a role as a multilingual customer advisor( german, dutch, french, italian, russian, turkish, spanish) why a customer advisor role is great for your professional and personal development: live in lisbon......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
Our client is looking to expand their team in lisbon, to deliver premium service to french speaking customers... we are big on team spirit, and that's why you'll work closely with the other departments of the company to be able to give our customers the best service and to increase customer satisfaction......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... job types: full-time, permanent......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ) via email, phone calls and/or chats... ✓ the company will provide all necessary equipment... ✓customer satisfaction orientation......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ) via email, phone calls and/or chats... ✓ the company will provide all necessary equipment... ✓customer satisfaction orientation......
Requisitos do trabalho fluent or native in french good english good communications skills... your job will be to support french customers trough email and phone answering their queries and helping them to solve any questions they might have......
Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken... our expectations: eu citizenship or a residence permit in portugal you speak french in proficiency (c2) you speak english (b2) you would like to work from home......
Requisitos do trabalho profile:french c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......