CUSTOMER ADVISOR IN LISBON (FRENCH SPEAKER)
Descrição da oferta de emprego
our responsibilities and impact as a French-speaking Advisor will be.
ou will handle inquiries from customers regarding their health insurance policies, ensuring they receive the support and information they need.
Your tasks will include.
esponding to inbound calls and written inquiries about health insurance coverage and benefits.
anaging customer information related to contributions, reimbursements, and social security benefits.
andling policyholder requests for benefit adjustments, changes in coverage, or beneficiary updates.
oordinating and ensuring timely and accurate processing of customer information.
upporting customers with professional and empathetic problem-solving.
onitoring concurrent tasks to ensure efficiency and adherence to quality standards.
kills, qualifications, and interests you need to succeed in this role.
luency in French, with a good level of English.
trong customer service skills with a focus on effective communication.
rganized and proactive in resolving issues.
ttention to detail and the ability to manage multiple tasks simultaneously.
nterest in healthcare, benefits, and insurance.
omfortable working in a multicultural environment with team collaboration.
hat's in it for you?Type of contract.
Unfixed term contract with stability in employment.
orking hours.
Full-time (40 hours/week), Monday to Friday ().
alary conditions.
Gross monthly salary and bonuses.
â¬Relocation Package included (flight and accommodation)
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 14/10/2024
- 12/01/2025
Your profile:-native level of arabic (written and spoken);-fluency in english (b2); high school diploma (or equivalent);-player and support oriented attitude, with a knack for helping others;-team player with strong problem solving and conflict management skills;-passion for video games and mobile applications......
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