CUSTOMER ADVISOR IN LISBON (DUTCH SPEAKER)
Descrição da oferta de emprego
You want to learn more about this? Then keep on reading! Your responsibilities and impact will be.
Providing accurate and detailed information about the company's products, features, and specifications.
Managing and responding to customer requests through phone and email.
Assisting customers with product setup, troubleshooting, and usage guidance.
Processing customer orders, returns, and exchanges.
Ensuring excellent customer satisfaction by addressing inquiries, resolving issues, and providing technical assistance in an appropriate and friendly manner.
Skills, qualifications and interests you need to succeed in this role.
A native-level proficiency in Dutch and a minimum C1 level of English A valid Portuguese work permit (required) or nationality that allows you to work in an EU-country Living in or willing to relocate to Lisbon for an international career and life experience Motivation and commitment to perform the assigned tasks effectively Excitement about intercultural communication and embracing the expatriate lifestyle What’s in it for you? Type of contract.
Unfixed term contract, 30 days probation period Working hours.
full time (40h/week), different opportunities depending on the project Salary conditions.
depending on the project per year + performance bonus 120 € from 4th full month Health insurance after 6 months Paid professional training Employee discounts Fun and engaging company-wide initiatives Excellent work culture For international candidates.
Relocation package with help in accommodation of first months and flight imbursement Accommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodation Your Future Company.
Your future company is a global leader in the BPO industry.
With employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands.
The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
What should you expect from living in Lisbon? A colorful city view and a rich cultural history Pros of living in a European capital on a budget Delicious Portuguese cuisine and famous cafe culture Friendly people, good vibes and a happy-go-lucky urban life Warm climate all year and a sunny beach life next to the Atlantic A large English-speaking local community and international environment
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 28/10/2024
- 26/01/2025
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓c2 level or fluent german or dutch ✓knowledge of english level c1 (to ensure you are up to date with training and communication......
Your next job, without boundaries! we are offering a great work experience in lisbon, portugal for a role as a multilingual customer advisor( german, dutch, french, italian, russian, turkish, spanish) why a customer advisor role is great for your professional and personal development: live in lisbon......
Our client is looking for a dutch customer support to join their growing team in lisbon – portugal... requirementsat least 12 months of direct customer service experience required, preferably in contact centers in a b2c and/orb2b environmentgood communication skills, both verbal and oralexcellent native......
Customer satisfaction orientation and proactivity... requisitos do trabalho fluent italian speaker... be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... professional career progression......
Start: asap banking project: german on-site in lisbon role: as customer service agent (m/f/d) for german you will support clients from one of the greatest german banks... from the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously......
Be a team player and contribute to a positive work environment! ensure an exceptional customer relationship and customer experience throughout the entire customer journey... ✓professional career progression and support throughout your career development... ✓reliable professional and progressive mindset......
Requisitos do trabalho profile:dutch c2english b2experience in customer support (preferable) outros dados de posição benefits:excellent remuneration package based on experience, skills and performancelife insurancemeal allowance + transport allowanceprivate health insurancerelocation package:reimbursement......
Twoje zadania: możliwość pomocy użytkownikom w zakresie przedsprzedaży, zapytań ogólnych i problemów związanych z pomocą techniczną za pośrednictwem telefonu, poczty elektronicznej, czatu i kanałów wiadomości społecznościowych (zgodnie z przydzielonymi kanałami) możliwość dostosowania głosu i......
At this job, you will: give customers a consistente path to a great experience! - guarantee the best service to our customers according to key performance indicator (kpi's); - clarify customer queries, using decision support tools to provide appropriate resolution to the customer; - create a good relationship......
This position provides customer service support and resolution of routine problems regarding client's product or services... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer......
