COMPANY NAME) FOR BUSINESS COMMUNITY SUPPORT SPECIALIST I (GERMAN SPEAKER)
Descrição da oferta de emprego
(COMPANY NAME) For Business Community Support Specialist I (German Speaker) Community Operations in Lisbon, Portugal Apply Now About the Role The Community Operations organization at (COMPANY NAME) is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers, and (COMPANY NAME)'s Centers of Excellence (COEs) are contact management centers dedicated to making that happen 24/7.
At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth.
Employees in the customer operations teams are responding to tickets submitted virtually by customers and offering in-person customer support.
What You Will Do * Provide high quality virtual customer support through ticket systems (chat and email) and possibly phone * Ensure low to medium complexity customer issues are resolved using procedures * Ensure high customer satisfaction and demonstrate empathy while solving customer concerns * May perform root cause analysis and present findings * Work on a line of business which has low ambiguity, is stable, with well documented procedures What You Will Need * Proficiency in German and English is required! * At least 6 months of experience in retail, hospitality, or customer service in person or contact center environment * Comfortable operating in multiple modalities * Previous B2B experience * Other language is a plus (Spanish, French, Italian) We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and (COMPANY NAME)'s cultural identity.
Unless formally approved to work fully remotely, (COMPANY NAME) expects employees to spend at least half of their work time in their assigned office.
For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time.
Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.
To request an accommodation, please reach out to accommodations@(COMPANY NAME).
om.
Apply Now
Detalhes da oferta
- Indeterminado
- 23/08/2024
- 21/11/2024
Firma: rozwiązanie na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobowymi... działa w 54 krajach powiązanych z ubezpieczeniami majątkowymi, osobistymi, biznesowymi, wypadkowymi, reasekuracyjnymi i na życie... do naszego zespołu w lizbonie poszukujemy pracowników......
Działa w 54 krajach oferując ubezpieczenia majątkowe, osobowe, biznesowe, wypadkowe, zdrowotne, reasekuracyjne i na życie... 2023 firma: największa na świecie notowana na giełdzie firma zajmująca się ubezpieczeniami majątkowymi i osobistymi... do naszego zespołu w lizbonie poszukujemy pracowników mówiących......
” we are looking for german speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical......
Over 2 years of customer support/technical support experience... all necessary equipment will be provided by the company... adhering to time limits for contact, response, and follow-up... nice-to-have: 6 months’ experience in a technical support role... cluster is a young company with a big ambition......
” we are looking for french speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical......
” we are looking for dutch speaking employees for our team in lisbon to support our customers... you don't need previous experience - we offer training ! location: oriente – lisbon company: american it company... 2023 ! your tasks: ability to assist users with pre-sales, general inquiries, and technical......
Twoje zadania: możliwość pomocy użytkownikom w zakresie przedsprzedaży, zapytań ogólnych i problemów związanych z pomocą techniczną za pośrednictwem telefonu, poczty elektronicznej, czatu i kanałów wiadomości społecznościowych (zgodnie z przydzielonymi kanałami) możliwość dostosowania głosu i......
We're selecting call center operator (m/f) for a company in the services sector located in porto... this position provides customer service support and resolution of routine problems regarding client's product or services... requisitos do trabalho languages: - english spoken and written correctly; -......
Nie musisz mieć wcześniejszego doświadczenia - oferuj szkolenia! lokalizacja - biuro domowe na terenie dzielnicy lizbona solidny: biuro podróży i metawyszukiwarka należąca do airbnb, dostępna na stronie internetowej i aplikacji mobilnej... 2023! twoje: zadanie pomagają klientom: rezerwacje, wątpliwości......
We are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts 8... operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance......
