CLAIMS INVESTIGATION SPECIALIST (FRENCH SPEAKER)
Descrição da oferta de emprego
Key Responsibilities.
The core work of a Claims Specialist is to provide excellent community support for host and guests seeking assistance from Host Guarantee, Host Protection Insurance Experience Protection insurance.
Handle the designated inboxes through inbound and outbound tickets/emails, outbound calls and case work.
Initiating, investigating and resolving cases involving complex damages, liability claims, potential fraud, or brand risk, verifying facts, and determining resolutions based on internal policies.
Working closely with stakeholders to align on case strategy Skills and Experience Required.
Native proficiency in French and fluent English Previous experience in Claims, fraud investigation and/or risk analyses Strong problem-solving and critical-thinking skills to resolve challenging customer issues.
Excellent verbal and written communication skills, including the ability to explain complex issues clearly.
Ability to handle sensitive situations calmly and empathetically while personalizing responses.
trong analytical skills and the ability to prioritize tasks in a fast-paced environment.
Experience negotiating claims resolutions effectively and efficiently.
Competitive salary with performance-based bonuses.
What’s in it for You? Competitive salary with performance-based bonuses and meal vouchers.
Relocation support, flight reimbursement after 3 months Health insurance from the start of your employment.
Regular social events and community-building activities.
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 19/03/2025
- 17/06/2025
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