CALL CENTER
Descrição da oferta de emprego
Full-Time Call Center Agent (Portuguese Speaker) Location.
Manila, Philippines Employment Type.
Full-Time Job Summary.
We are seeking dedicated and customer-oriented Portuguese-speaking individuals to join our team as Full-Time Call Center Agents.
The successful candidates will handle customer inquiries, provide product or service information, resolve issues, and ensure a high level of customer satisfaction.
This role offers a full relocation package and high commissions based on performance.
Key Responsibilities.
* Handle inbound and outbound customer calls in Portuguese in a professional manner.
* Respond to customer inquiries and provide accurate information about products or services.
* Resolve customer complaints and issues efficiently, aiming for first-call resolution.
* Document and update customer records based on interactions.
* Meet or exceed individual and team performance metrics.
* Follow communication scripts, guidelines, and procedures.
* Collaborate with team members to improve customer service processes.
Qualifications.
* Education or training in customer service is a plus.
* Proven experience as a call center agent or similar customer service role.
* Strong communication and interpersonal skills.
* Ability to multitask, prioritize, and manage time effectively.
* Proficiency in Portuguese (spoken and written); additional languages are a plus.
* Basic computer skills and familiarity with CRM systems is preferred.
* Ability to work flexible hours, including evenings and weekends if needed.
* Willingness to relocate to Manila, Philippines.
Benefits.
* Competitive salary.
* High commissions for performance.
* Full relocation package, including travel and accommodation support.
* Paid time off and holiday pay.
* Opportunities for professional development and career advancement.
* Supportive and collaborative work environment.
Detalhes da oferta
- Elite Solutions Business Development
- Em todo Portugal
- Indeterminado - Indeterminado
- Indeterminado
- 07/01/2025
- 07/04/2025
A equipa de recrutamento & seleção da multitrab, encontra-se a recrutar para prestigiado organismo público em lisboa: assistentes de call center - obrigatório terem efetuado atendimento a clientes para organizações responsáveis pela gestão de fundos comunitários, incluindo organismos intermédios......
Deve enviar candidatura acompanhada de cv para o e-mail *****@***** com a referência 'supervisor call center'... requisitos do trabalho - escolaridade 12º ano (factor de exclusão); - elevado domínio das regras gramaticais, sintáticas e semânticas, da língua portuguesa; - bons conhecimentos de informática......
Requisitos:- escolaridade: mínimo 12 º ano;- experiência em call center (preferencial);- gosto pelo trabalho em equipa;- facilidade de comunicação;- ambição e dinamismo... condições/oferta:- integração em equipa jovem, dinâmica e motivada;- contrato de trabalho: salário base + subsídio de alimentação......
We are recruiting a call center operator - (m/f): functions: back office, inbound and chat (m/f) - oporto - call answering, handling of emails / tickets / chats of questions / questions / complaints... eurofirms is a human resources company where people are the center of everything......
A tua primeira tarefa? contactar novos e antigos clientes com a destreza de um verdadeiro artista da comunicação... agora, imagina que as tuas semanas são uma mistura de energia contagiante e conquistas grandiosas, de segunda a sexta-feira, das 08:00 às 17:00, em entrecampos... o teu trabalho será transformar......
We just need you to speak fluent portuguese (c2) and english (c2); have a professional technical background of at least 1 to 2 years (preferably in security and systems administration); experience in technical support of 1 to 2 years in it teams; as well as proficiency in analysis and problem solving......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
Administrative department business analyst, payroll manager, marketing specialist, administration supervisor, human resources officer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer, secretary / office assistants / office clerks / front desk clerks, account......
Função: operador - call center (m/f) local de trabalho: carnaxide (acessibilidade a transportes) horário de trabalho: 9h às 18h de segunda a sexta-feira, trabalho presencial... o que esperamos de si? • angariação e fidelização de novos clientes; • retenção de clientes e renovação de contratos; • contactar......
We're selecting call center operator (m/f) for a company in the services sector located in porto... the selected person will carry out the following functions: - ensure service delivered to our customers meets contractual key performance indicator (kpi's); - clarify customer requirements; - probe for......
