BEAUTY ADVISOR WITH GERMAN
Descrição da oferta de emprego
Take the next step in your career by working with top global brands in a dynamic, fast-paced environment alongside a supportive team.
We seek individuals eager to make an impact, add value, and unleash their full potential.
Are you fluent in German and passionate about beauty? Represent a luxury brand in Customer Care – this opportunity is for you!
What You Will Do:
- Provide advice, answer questions, and promote the client’s brands in every interaction;
- Communicate with consumers by telephone, email, live chat, messaging and social media;
- Provide advanced sales through servicing to ensure well rounded and complete beauty solution for consumers;
- Place orders, resolve technical queries, and undertake associated administrative activities.
- Provide first contact resolution on service inquiries, complaints and on complex consumer questions within a variety of topics;
- Liaise with leadership and other teams to ensure a full resolution for the consumer.
- Understand the potential risk to the business of some inquiries/complaints; Show awareness when cases need to be escalated to an I&E advisor or Team Leader (i.e. viral social media public posts)
What You Need:
- Fluent level of written and verbal communication skills in German.
- Good level of written and verbal communication skills in English (minimum B2).
- Excellent communication skills and social intelligence – empathy, self-awareness, cultural sensitivity.
- Aptitude for problem-solving;
- Dynamism and team spirit;
- Flexible and quick learner, able to adapt continuously.
What We Offer:
- Comprehensive relocation support to Porto for candidates relocating from abroad;
- Competitive monthly salary;
- Health benefits and various other discounts;
- Full training provided by certified instructors;
- Opportunities for career advancement and professional development;
You are giving your GDPR consent for your CV details to be shared directly with our client for the purpose of recruitment
Detalhes da oferta
- Recruityard
- Indeterminado
- 1448€ - 1448€
- 26/03/2025
- 24/06/2025
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