BACKOFFICE ASSISTANT | INSURANCE | FRENCH AND DUTCH REF:
Descrição da oferta de emprego
Main Responsibilities.
General Administrative Tasks.
Perform essential tasks including scanning, photocopying, documentation issuance, and inbox monitoring.
Data Entry and Quality Verification.
Ensure accurate and timely data entry and quality verification of claims information, in accordance with standards.
Claims Management.
Open new accounts for each claim in our system to optimize processing efficiency.
Payment Processing.
Prepare payments for claims and provider invoices, ensuring accuracy and timeliness.
Communication.
Print, process, and send standard letters and emails; interact with internal and external parties to resolve inquiries within processing deadlines.
Team Support.
Provide coverage for other teams during absences and peak demand periods.
Contribution to Best Practices.
Contribute to technical support and procedural best practices to enhance operational efficiency.
What We Are Looking For.
Fluent in French and Dutch (knowledge of English is considered an advantage for internal communication); Excellent verbal and written communication skills; Strong knowledge of the Microsoft Office suite; Experience in the insurance sector is considered an advantage.
Strong organizational and prioritization skills; Ability to work flexibly to meet business needs and under pressure; Ability to think outside the box and be open to new challenges; Flexibility to attend training events and/or supplier education; Flexible working hours.
Appropriate home working environment and conditions (private space to work 8 hours a day without noise); Fiber internet service (mandatory); What We Offer.
Multicultural environment; Possibility of career progression; Being part of a dynamic team; Hybrid work regime (two days in the office in Lisbon, three days at home) If you are the candidate we are looking for, send us your CV and join the team!
Detalhes da oferta
- ManpowerGroup Portugal
- Indeterminado
- 31/10/2024
- 29/01/2025
Operates in 54 countries offering property, personal and business insurance, as well as accident, supplementary health, reinsurance and life insurance... we are looking for french and english speaking employees for our team in lisbon to support our customers (inbound calls, emails and chat) project starts......
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Requisitos do trabalho requirements: mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved......
Requisitos do trabalho requirements: mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved......
Requisitos do trabalho mandatory proficiency in french and english strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......
Requisitos do trabalho mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved queries to......
Requisitos do trabalho requirements: mandatory proficiency in english and dutch strong client-facing and communication skills customer service orientation available to work in fixed schedules role purpose: provide first level contact and convey resolutions to customer issues properly escalate unresolved......
