ANÚNCIO DE EMPREGO: CUSTOMER SERVICE SPECIALIST (M/F) - VILA REAL - GOEMPREGOS - SITE DE EMPREGOS EM PORTUGAL
Descrição da oferta de emprego
Customer Service Specialist (m/f) - Vila Real » Manpower Portugal » Ref.
» » Vila Real » Call Center / Help Desk Detalhe da Oferta.
A ManpowerGroup, empresa líder em Recursos Humanos, encontra-se a recrutar um Customer Service Specialist (m/f) para prestigiado cliente na zona de Vila Real.
Funções.
Gestão das plataformas de redes sociais da empresa, nomeadamente resposta a mensagens publicas e privadas; Serviço de apoio ao cliente e atendimento telefónico vertente inbound; Esclarecimento a clientes (faturas, cortes, leituras, reclamações, pedidos de informação, conta corrente, entre outros) Up and Cross selling de produtos; Venda de tarifas na área de atuação e serviços adicionais; Resposta a exposições escritas.
Referência da oferta.
Formação na área de Gestão de redes sociais (mas polivalência para que seja possível fazer atendimento telefónico/escrito); Orientação para objetivos individuais e coletivos; Experiência anterior em gestão de redes sociais (fator preferencial); Sólidos conhecimentos de informática na ótica do utilizador; Fluência verbal e objetividade; Capacidade de escuta ativa, comunicação e orientação para o cliente; Proatividade e dinamismo; Gestão de reclamações; Promoção de produtos e capacidade comercial; Horários.
09h - 18h 11h-20h 12h-21h folgas ao sábado e ao domingo (poderá acontecer que tenham de estar de permanência ao fim de semana segundo uma escala) Se reúne todos os requisitos, peço que nos Referência da oferta.
atualizado com a referência "CSS_Vila Real" para *** Candidatura Online *** Competências.
Categoria de emprego.
Outras [ Ver todos os empregos de Outras ] Requisitos linguísticos.
Tipo de emprego.
Remuneração.
Não especificado Grau académico.
não especificado Anos de experiência.
Não especificado Localização do emprego.
Vila Real Vila Real Endereço.
Vila Real Tipo de empresa Empregador
Detalhes da oferta
- Indeterminado
- Em todo Portugal
- Indeterminado - Indeterminado
- 20/11/2024
- 18/02/2025
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