EMPREGO WINDOWS HIGH AVAILABILITY SUPPORT

Uses knowledge database tools and experience to provide technical support... escalates issues to the next level of support as necessary...  main departmental relationships:...

Experience in it support or software engineering... proficiency in providing technical support and resolving queries... desirable experience in application support...

System deployment: deploy systems and software in both windows and macintosh environments... user training: train and support users on desktop software, network...

Proven experience leading teams in a 24/7 technical support or helpdesk setup... a customer-first attitude with a deep commitment to delivering high-quality service...

These are applications used in a daily basis, and for which there is a project to ensure high availability by providing technical support, monitoring and maintenance...

Job description the goal of the application support team is to ensure an effective and responsive first and second level of support for all the applications under...

• maintain a high level of first contacts fixes... you will offer support and coverage for business-as-usual service desk tasks, as well as support for local and...

Attendance and punctuality: commitment to quality and availability in assisting users... technical knowledge: familiarity with windows operating systems, microsoft...

Inbound/ outbound support -chat support - to ensure high quality customer support to its clients... job description: - to support end clients with general doubts...