EMPREGO STRATEGIC CUSTOMER PROGRAM ENGINEER

What you will be doing: department: customer experience planning & engineering job title: customer care engineer scope: customer care systems and processes, europe...

Providing customer training... goal driven with customer orientation and team leadership... attending technical meetings with partners, customer or other companies...

• implement workarounds to limit customer downtime... • ensuring slas to better level than customer contract... • handling all the communication related to the assigned...

Your role as full stack engineer – customer master data... personally, you will be supported by many work-life balance offers, supplemental health insurance and...

What do we offer? a challenging environment, where you will see the company (and yourself) grow to a worldwide reference in the field (some people call it ambition...

The three areas of primary responsibility include: 1) customer engagement, 2) growing the business, and 3) technical and program readiness...

/ 5 or higher for all customer interactions... key accountabilities customer satisfaction (csat): achieve and maintain high csat scores by optimizing support responsiveness...

Responsibilities engage with customers/partners upon request to help with growth and long term relationships, using our customer success program...

• support/attend customer enablement events as needed... • has strong understanding of the customer onboarding lifecycle from a strategic and tactical perspective...

* perform remote connections to diagnose and solve customer needs... * assist customer with obtaining log and configuration files through network...

Our engagements cover diverse areas, including product development, marketing, customer loyalty, and innovation... engage with client stakeholders through virtual...

Strong understanding of customer success planning, kpi tracking, and action planning... job description as a customer success manager, you will play a critical role...

Reporting to the customer service supervisor, you will gain excellent hands-on experience in a fast-paced fashion environment... covering the entire order journey...

This professional will also be responsible for managing the cas engagement across the customer lifecycle and ensuring successful service delivery in line with customer...

Capture and monitor key customer success metrics (e... monitor and measure the progress of the customer usage of the glartek product... this is a fantastic opportunity...