EMPREGO IT SUPPORT GERMAN AND SETÚBAL, SETÚBAL

support process improvement: collaborate with your team to refine support strategies and optimize the customer experience... collaborate with your team to ensure...

Ingeniously it connects energy systems, buildings, and industries to improve the way we live and work through greater efficiency and sustainability...

Provide account and application support to customers namely with regards to software functionality... provide accurate and real-time responses to the customers inquiries...

· maintain proactive and timely communications, providing frequent and informative customer updates... · proactively manage and respond to customer questions, issues...

Develop and implement security policies and procedures... ability to analyze and solve problems... carry out functional and technical cybersecurity risk assessments...

Stay informed about the latest trends, threats and technologies in the field of cybersecurity and provide specialized consultancy and technical guidance to teams...

Technical support and troubleshooting skills... it management, network administration, and systems integration skills... experience in managing it projects and ensuring...

Respond to user appeals and provide support regarding moderation actions... monitor trends to proactively identify issues and improve practices...