EMPREGO CUSTOMER SUPPORT WITH TECH SETÚBAL, SETÚBAL

Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording...

support process improvement: collaborate with your team to refine support strategies and optimize the customer experience... collaborate with your team to ensure...

· comply with all gsm processes for documentation and customer communication... working experience with tcp/ip networks (network/device configuration, firewall administration)...

We are over people in portugal, with over working in technology-related areas... with the increasing need for more effective security risk management by organizations...

) for compliance with community guidelines addressing any violations... respond to user appeals and provide support regarding moderation actions...

• management of guarantees with suppliers... • customer orientation/ quality of service... • responsible for the full compliance with scope of works and kpi’s contractually...

Experience with security tools and technologies (e... results orientation: demonstrate a commitment to achieving results and delivering exceptional customer service...

); - experience with security solutions (e... also, develop and implement cybersecurity strategies adapted to customer needs... you will be involved in diverse and...