EMPREGO CUSTOMER SUPPORT LEAD SETÚBAL, SETÚBAL

support process improvement: collaborate with your team to refine support strategies and optimize the customer experience... collaborate with your team to ensure...

Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording...

· comply with all gsm processes for documentation and customer communication... the primary purpose of this position is to deliver superior customer satisfaction...

Also, develop and implement cybersecurity strategies adapted to customer needs...  lead and supervise risk assessments, security audits, implementation of security...

Respond to user appeals and provide support regarding moderation actions... requirements: fluent in dutch (c2 level) fluent in english (b2 level) eu citizenship...

• customer orientation/ quality of service... • assure the correct usage of software and systems available to support the o&m activities... • teamwork spirit...

Results orientation: demonstrate a commitment to achieving results and delivering exceptional customer service... professional experience: - accumulate 1 to 3 years...

Our values: lead & inspire commit to win driven to deliver excellence customer obsession one curaleaf position: we are seeking a detail-oriented and proactive...

Therefore, we are looking for professionals who can support clients through the development of processes and implementation of technology, to enable better management...