EMPREGO CUSTOMER SUPPORT ASSISTANT SETÚBAL, SETÚBAL

support process improvement: collaborate with your team to refine support strategies and optimize the customer experience... collaborate with your team to ensure...

Provide account and application support to customers namely with regards to software functionality... keep records of customer interactions and transactions, recording...

· comply with all gsm processes for documentation and customer communication... the primary purpose of this position is to deliver superior customer satisfaction...

Respond to user appeals and provide support regarding moderation actions... requirements: fluent in dutch (c2 level) fluent in english (b2 level) eu citizenship...

Also, develop and implement cybersecurity strategies adapted to customer needs... language proficiency:  demonstrate proficiency in spoken and written english; communication...

• customer orientation/ quality of service... • always be prepared to attend and support to emergencies on the installations she/he manages... • open to change...

Results orientation: demonstrate a commitment to achieving results and delivering exceptional customer service... professional experience: - accumulate 1 to 3 years...

Therefore, we are looking for professionals who can support clients through the development of processes and implementation of technology, to enable better management...