EMPREGO CUSTOMER SERVICE SUPPORT ENGINEER SETÚBAL, SETÚBAL

· proactively manage and respond to customer questions, issues, and input accurately and within service level agreement timing... · comply with all gsm processes...

support process improvement: collaborate with your team to refine support strategies and optimize the customer experience... collaborate with your team to ensure...

Also, develop and implement cybersecurity strategies adapted to customer needs... language proficiency:  demonstrate proficiency in spoken and written english; communication...

• customer orientation/ quality of service... • always be prepared to attend and support to emergencies on the installations she/he manages... • open to change...

Results orientation: demonstrate a commitment to achieving results and delivering exceptional customer service... professional experience: - accumulate 1 to 3 years...

Therefore, we are looking for professionals who can support clients through the development of processes and implementation of technology, to enable better management...