EMPREGO SERVICE DESK ANALYST GERMAN

• adhere to it service management (itsm) frameworks and guidelines... • provide excellent customer service through phone, email, and the portal...

We are looking for a german quality analyst  to ensure that all external and internal requirements are met... minimum of 6 months working in bpo production or comparable...

Process both client-generated and internally generated service request tickets, within specified delivery times... description: we are searching for a service...

As a service desk agent with hcl technologies, you will be the first point of contact for technical and customer support inquiries for our german speaking stakeholders...

• in-depth knowledge of help desk functions, process and procedures and quality of service measurement... • knowledge of problem tracking and other help desk tools...

Our service desk technical analyst support a wide range of organisation's such council workers supporting major cities, government agencies and large uk commercial...

Position description: work experience required: the level 2 service desk support technician (“senior”) provides support to the level 1 technicians within his/her...

Your role we are looking for motivated service desk analyst to integrate a project for one of our clients... * provide information, advice, and assistance to customers...

Prerequisites: 2-4 experience as a frontline service desk specialist... • initiate service orders to technicians on site... • handle service requests, install/uninstall...

What we're looking for excellent communication skills (reading/writing/speaking) in german and english solid experience in managing customer relationships ability...

Customer service experience... fluent in german - mandatory... contact center analyst portugal, homebased the contact center analyst will support several studies/programs...

Daily activities: accept inbound calls/chat/self service tickets according to agreed service level target (slt)... skilled in balancing technical knowledge with...

Contact center analyst portugal, homebased the contact center analyst will support several studies/programs such as medical information inquiries, supporting pregnancy...

Collaborate with other internal teams to create orders that are right-first time, helping customers to get the exact service they need...

Advanced knowledge in german and frenchknowledge in english or portugueseexperience using help desk software and remote support toolsknowledge of crm systems and...

We are recruiting a quality/trainer for our customer service department fluent in both german and french, that will execute a global quality program that is aimed...