EMPREGO ITSM U CLIENT EXPERIENCE PORTO DE MÓS, LEIRIA

Oversee client onboarding activities, upgrade/migration projects, and other service delivery initiatives...   what you bring as client delivery manager you will...

The team globally supports private client daily operational processes, contributing to offer the best and most luxury service in the luxury fashion world...

Customer service experience is advantageous but not required... take the leap and experience the power of a game-changing career!are you a dutch speaker looking...

Working experience with tcp/ip networks (network/device configuration, firewall administration)... · experience in configuring and maintaining microsoft windows...

Manage the release and client onboarding on the solutions developed... demonstrated experience developing technical platform products that includes apis and webhook...

Minimum 1 year experience as reporting specialist or real time analyst   benefits...   independently plan, prepare and maintain business unit reports critical to...

And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users...

And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

•    experience with serverless and event driven architectures  •    experience with containers and orchestration frameworks such as kubernetes and docker...

client relationship management: cultivate and manage client relationships responsibly, ensuring professionalism, and offering expertise in addressing client needs...

Ensure appropriate actions are taken to improve client satisfaction survey scores... people oriented an element of gravitas experience with policy work early adopter...

experience with automated software testing is a plus...   work experience: - 5+ years of relevant work experience... knowledge of hana database features and experience...