EMPREGO GERMAN CUSTOMER CARE AIRLINE PORTO DE MÓS, LEIRIA

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

customer relationship management and digitized processing of customer contacts, focused on health insurance...  as a customer service specialist in this project...

customer relationship management and digitized processing of customer contacts, focused on health insurance...   as a customer service specialist in this project...

What you will do in this role as a customer service representative, you will: give customer support by handling customers’ questions and concerns about the product/service...

Prior involvement in customer service roles is a plus... proficiency in the german language, with a minimum of c1 level proficiency... if you have a flair for customer...

Review the level of customer satisfaction and escalate problems when necessary... communicate customer feedback to the appropriate parties to follow up on potential...

Responsibilities support our existing customers with their technical and accounting issues over the phone, ticket and chat show our software solutions to customers...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

In their international hub in porto, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands...

In their international hub in lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands...