EMPREGO CUSTOMER SUPPORT RUSSIAN AND PORTO DE MÓS, LEIRIA

Career growth and personal development we’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed...

What you will do in this role as a customer representative and sales, you will: sell cruises packages cross-sell or upsell cruises packages and associated products...

What you will do in this role as a customer representative and sales, you will: sell cruise packages cross-sell or upsell cruise packages and associated products...

Their software solutions empower our users and customers to bridge distances and digitalize their processes through seamless connectivity...

Responsibilities are you open, communicative and love working with a diverse range of customers to help them with their it challenges? then join our customer support...

Polite and highly customer-oriented... demonstrating patience in all customer contact situations, maintaining a pleasant and professional tone and behavior...

and that they fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...

Job description your mission you will be part of a joint team of machine learning engineers and data scientists building and evolving ml models, real-time systems...

Understand needs: identify customer needs and ensure high satisfaction... customer focus: ability to adapt to different customer personalities...

Pay and benefits (portugal) compensation competitive to market and geographical location... innovate: embrace creativity and pursue new ideas to drive progress...

Flexibility and responsivity to other viewpoints and needs...   support the analysis and continuous improvement of process design... actively engage to support business...

Perform diagnostics to identify causes of malfunction, propose and implement "back-up" fixes and solutions... this perimeter is required to provide 24/7 support...

• effectively communicate customer status and risks to internal and external stakeholders... • deliver and contribute to creating one-to-many customer engagements...

Create and maintain dashboards: design and maintain dashboards and reports that provide actionable insights into customer engagement metrics, campaign and channel...

Our differences make us collectively stronger and are a source of fulfilment, innovation and performance... these teams work in an integrated, inclusive and transversal...