EMPREGO CUSTOMER EXPERIENCE ADMIN PORTO DE MÓS, LEIRIA

Support customer journey mapping & design work with customer experience design team to design optimal customer journeys by providing insightful data points...

Have experience in customer service, preferably in the travel or online booking industry... collaborate closely with team members and management to optimize workflows...

A minimum of 3 years’ experience in a customer insight, analysis or data modelling role: experience delivering insight, analysis and data models...

Have experience in customer service, preferably in the e-commerce or fashion industry... enhance customer retention and loyalty by delivering effective resolutions...

In essence, you will take good care of the customers; manage all different types of inquiries generated online, via app, chat and email, in a non-voice process;...

Respond to customer inquiries ensuring the highest levels of customer service are delivered to both our consumers and partners through several channels...

Resolve customer issues, process orders, and manage requests effectively... maintain detailed records of customer interactions in the crm system...

customer relationship management and digitized processing of customer contacts, focused on health insurance...   as a customer service specialist in this project...

To give customers a consistente path to a great experience, you will: maintain a positive, empathetic and professional attitude towards customers;respond promptly...

customer service/support location porto, portugal job title: customer representative and sales (german-speaking) - cruise line job description experience the...

Responsibilities support our existing customers with their technical and accounting issues over the phone, ticket and chat show our software solutions to customers...

And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement...