EMPREGO CUSTOMER BILLING PORTO DE MÓS, LEIRIA

customer service orientation: a passion for delivering exceptional customer service and a proactive approach to problemsolving... problem solving: identify troubleshoot...

Primary responsibilities: customer interaction: handle customer inquiries via phone providing clear and efficient support on a range of topics...

Whether its answering questions about subscriptions resolving billing issues or troubleshooting technical problems your goal will be to offer personalized solutions...

Problemsolving: address and resolve customer issues related to subscriptions billing and technical matters offering personalized solutions...

Main duties: customer interaction: respond to customer calls with professionalism offering guidance and support tailored to their needs...

Requirements: experience: previous customer service experience preferred... your primary responsibilities will include handling inquiries related to subscriptions...

Assist with general billing inquiries and process refunds for eligible advertisers... handle all inquiries, requests, and feedback received via chat promptly to...

Offer personalized solutions and ensure high levels of customer satisfaction... transportation reimbursement ready to start your journey in customer support apply...

Whether its subscription details billing issues or technical support your role will be to deliver clear and effective solutions that enhance the overall customer...

* good knowledge of it tools (microsoft office) & applications used by the team in line with job requirements; * be a team player, who respects the needs of others...

Your future mission in the icare teams integrated into a call center with a human dimension, among its functions, you will have to: * ensure proper registration...