EMPREGO CLIENT SERVICE RELATIONSHIP MANAGEMENT PORTO DE MÓS, LEIRIA

Our client is a financial technology company operating an online payment system...   as an advisor in this project, your daily responsibilities will include: comply...

Oversee client onboarding activities, upgrade/migration projects, and other service delivery initiatives... support commercial change request management in the client...

Support building a trusted long-term relationship with strategic customers (business)...       analytics focus: understanding data models and to some degree data...

You will be responsible for managing the budget, ensuring service quality, and driving growth throughout the engagement... we are seeking a motivated and dynamic...

This data is disseminated in the consumer information system through various cross-functional processes of the company (investment process, general funds and unit...

Proven experience in project management... our comprehensive service portfolio includes persistent penetration testing, iso , pci-dss, grc consulting and solutions...

As a customer service specialist in this project, your daily responsibilities will include: comply with the company’s policies and procedures to meet statutory...

· proactively manage and respond to customer questions, issues, and input accurately and within service level agreement timing... · systems and network hardening...

client relationship management: cultivate and manage client relationships responsibly, ensuring professionalism, and offering expertise in addressing client needs...

Handle complex or specialized service requests that require tailored solutions... manage incidents and service requests, providing effective and timely resolutions...

Takes personal responsibility to understand and comply with all company and client security requirements and policies...   provides appropriate feedback to csr's...

Job description lead and manage client projects, ensuring successful delivery through expertise in project management and business consulting...

Customer relationship management and digitized processing of customer contacts, focused on health insurance...   as a customer service specialist in this project...

Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users...