EMPREGO CUSTOMER ENGAGEMENT SPECIALIST PORTUGUESE PORTO, PORTO

• support/attend customer enablement events as needed... • deliver and contribute to creating one-to-many customer engagements focused on successful onboarding and...

Support software knowledge: familiarity with customer support software and troubleshooting tools... product promotion: promoting new products through consultative...

Native brazilian portuguese / portuguese with english (c1)... most importantly, always ensuring a high level of customer service... being a customer experience specialist...

• native brazilian portuguese / portuguese with english (c1)... • most importantly, always ensuring a high level of customer service... • a positive, motivated mindset...

What do we offer? a challenging environment, where you will see the company (and yourself) grow to a worldwide reference in the field (some people call it ambition...

Core responsibilities: customer engagement: handle incoming customer calls with empathy and efficiency providing clear and helpful advice...

Your responsibilities and impact as a customer experience specialist will be... delicious portuguese cuisine and the famous port wine... upon your arrival...

Create and execute user engagement and retention strategies... develop a deep understanding of the customer experience and data flow from acquisition and engagement...

Language skills: portuguese and english fluency (oral and written)... provide engaging customer experiences for audiences to generate demand and support the sap...

* language skills: portuguese and english fluency (oral and written)... provide engaging customer experiences for audiences to generate demand and support the (company...

You will support our diversity & inclusion commitment and guide the site through change projects as well as the ongoing development of our line management population...

Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, crm, cx, data, production, and technology...